Effective Date: 28/10/23

1. Introduction

Welcome to Saluti Limoncello. This document outlines our Terms and Conditions, including our Privacy Policy, which governs the use of our services and the sale of our products. By accessing our website and making purchases, you agree to these terms.

2. Privacy Policy

2.1 Information We Collect

• 2.1.1. Personal Information: Refers to any information that identifies or can be used to identify an individual, such as name, email address, phone number, etc.
• 2.1.2. Non-Personal Information: Includes data that does not identify an individual, such as browser type, device type, and usage statistics.

2.2 How We Use Your Information

• 2.2.1. To process transactions and provide our products and services.
• 2.2.2. To improve our services and user experience.
• 2.2.3. To communicate with users regarding their orders, inquiries, and promotions.

2.3 Data Protection

We implement security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

2.4 Sharing of Information

We do not sell, trade, or rent users’ personal identification information. We may share aggregated demographic information not linked to any personal identification information with our business partners.

2.5 Cookies

We use “cookies” to enhance user experience. Users can set their web browser to refuse cookies, or to alert when cookies are being sent.

2.6 Third-Party Websites

Our site may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage users to read their policies.

3. Terms of Sale

3.1 Returns Policy

• 3.1.1 No Returns on Shipped Orders: We do not accept returns on any orders once they have been completed and shipped, due to the perishable nature of our Limoncello and regulations surrounding the sale of alcoholic beverages.
• 3.1.2 Order Cancellation: Orders can be cancelled before shipping. Contact us at +31634861313 to cancel.
• 3.1.3 Damaged or Incorrect Orders: Contact us within 48 hours of receipt with photographic evidence for resolution.
• 3.1.4 Refund Policy: Refunds, processed within a set number of business days, are issued on a case-by-case basis for damaged goods or shipping errors.

3.2 Legal Compliance

Our policies and operations comply with local and international laws governing online sales and the sale of alcoholic beverages.

4. Modifications to Terms

Saluti Limoncello reserves the right to modify these Terms and Conditions, including the Privacy Policy, at any time. Changes will take effect immediately upon posting on our website.

5. Contact Us

For questions about these Terms and Conditions, please contact us at [email protected].